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Withdrawal rights

You have the right to withdraw from this contract within fourteen days without giving reasons.


The withdrawal period amounts to fourteen days from the day on which you have, or a third party who is not the carrier has, taken final possession of the goods.

In order to exercise your right to withdrawal you must inform us at

HF Boy Handelsgesellschaft mbH,
Von-Kurtzrock-Ring 16,
22391 Hamburg,
Germany

Phone: +49-40-226 129 76
Email: info@boy-katzennetze.de

through an unambiguous declaration (for example by postal letter or email) about your decision to withdraw from the contract. You can use the attached sample withdrawal form for this purpose, however that is not prescribed.

You can fill and submit the sample withdrawal form or another clearly stated declaration also electronically using our website http://www.boy-katzennetze.de. If you use this option we will immediately (for example by email) send you a confirmation about the receipt of such a withdrawal. 

To observe the withdrawal period it suffices that you send the declaration of exercising the right of withdrawal before the expiration of the withdrawal period.

 

General Information

Please avoid damage and soiling of the product. If possible send them in their original packaging with all accessories and packaging components to us. Use a protective outer packaging. If you do not have the original packaging, please provide a suitable package for adequate protection from damage and lost during transit.


In case of return please send items to:

Pac & Parcel GmbH
c/o HF BOY GMBH
Fohnbachstr. 52
D- 66976 Rodalben

Germany 

 

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